Maintenance Only — Service Agreement

I’m not going to make you wade through a bunch of legalese, because I don’t like reading that stuff and certainly don’t want to write it. By signing up for the “Maintenance Only” plan with me, you agree to the following terms:

1. We will both interact honestly and with integrity.

If we both agree to communicate openly and honestly, most problems will be avoided before they can begin! I pride myself on great customer service and swift communication. And if you need something…anything…just ask! I will do my best to help you out.

2. Your method of payment will automatically be charged on the same day each month.

So if you sign up for my services on the seventeenth, you will be charged every month on the seventeenth. If you sign up on the fifth, you will be charged every month on the fifth.

I use Paypal to handle the monthly hosting service payments, but don’t worry if you don’t have a Paypal account; no pre-existing Paypal account is necessary! If you don’t want to or can’t use Paypal, you may also pay through AlertPay.

If your automatic monthly payment doesn’t go through due to an account problem on your end (insufficient funds, credit limit maxed out, etc.), I will contact you to set up an alternate form of payment. If an alternate payment is not made within thirty days, your site will be “turned off” (unavailable) until payment is made.

3. You may cancel your hosting service at any time.

If you’re dissatisfied with your hosting service at any time, you may cancel immediately; there’s no waiting or notification period required. If you cancel within seven days after your last monthly renewal is charged, you may request a refund of that last monthly renewal fee.

4. I will update your site content for you, once a month.

You will choose one time each month when your updates will occur (for example, the beginning of each month). Just send your changes to me throughout the month; I’ll accumulate them and make them at the agreed-upon time of the month. I will make any number of content updates and additions, but only at the agreed-upon time of the month. If you’re interested in having me update your site more frequently, please consider having me host your site and check out the “Premium Hosting” and “Ultimate Hosting” plans.

5. These terms may change in the future

They probably won’t change significantly, but if they change at all, I will notify you of the changes.

Sorry, I am not taking on additional clients at this time. If you would like to be notified when I am accepting new clients again, please contact me via the info in the footer below.